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About Us

In today’s customer service-oriented society, timely, friendly, proactive services are vital to enhancing any company’s image and sense of brand. A company's attention to its community and customer focus is always positively impacted when you employ the right service professional to represent you when assisting your valued customers. Our long-term experience in the service industry has taught us how to meet and exceed each customer’s expectations with service that sells.

We hire employees based on education and experience and develop a mentorship program so they can understand our customer’s needs. Hasten Services uses the methodology of being a family, working together, and tying this in with our management system to ensure we meet the needs of customers, our employees and other stakeholders while meeting statutory and regulatory requirements related to the service required by our customers or clients. 

Cleaning Vehicle

Our promise is simple: "Total Customer Focus."  To deliver on our commitment to total customer focus: we constantly work on our internal processes to maximize their effectiveness and efficiency.  

 

Our business is a process that transforms several Key Performance Indicators (customer requirements, resources, skilled employees, etc.) into an output that meets our customer’s needs.  

 

We are constantly challenging ourselves to refine how we look at our employees and challenge them to think outside the box and find ways to reduce the time it takes to get something done with the least errors.  When errors do occur, we use them as opportunities of mentorship to learn and improve.  We are never satisfied with Status Quo.  Neither should you!

James Merrill, CEO

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